Refunds policy

Refund Policy

Thank you for choosing Prisma Healthcare Solutions for your service needs. We aim to deliver exceptional service experiences tailored to your requirements. If you find that our services do not meet your expectations, we are here to assist you.

1. Refund Eligibility:

1.1. Refunds are applicable for services that have not been fully provided. Once a service has been completed, refunds will not be granted.

2. Requesting a Refund:

2.1. To request a refund, please contact our customer support team at info@prismahs.com within [number of days] days from the date of purchase.

2.2. Your refund request will be reviewed, and we may ask for additional information to better understand the reason for your dissatisfaction.

3. Refund Processing:

3.1. Once your refund request is approved, the refund will be processed within [number of days] days. The refunded amount will be returned to the original method of payment used for the purchase.

4. Non-Refundable Situations:

4.1. Refunds will not be granted for services that have been fully rendered.

4.2. If you have used a portion of the service, the refund amount will be prorated based on the portion that remains unused.

5. Contact Us:

If you have any questions or need assistance with a refund request, please contact our customer support team at info@prismahs.com.

This refund policy is effective as of 2023. Prisma Healthcare Solutions reserves the right to modify or update this policy at any time without prior notice. It's recommended to review this policy periodically for any changes.